Gambling harm minimisation infrastructure

The infrastructure behind safer gambling, built jurisdiction by jurisdiction.

Better Tech Co. brings MyChoice's self-exclusion platform to new markets and builds the harm minimisation and player-protection technology that regulators, operators and communities need next.

Better technology. Better outcomes.
New Zealand Founded·Purpose-Built Technology·Designed for Regulated Environments
Who we are

Better Tech Co. is a New Zealand-founded technology company focused on one industry: gambling harm minimisation. We design, build and support the software, digital platforms and biometric technologies that help protect people, strengthen harm-minimisation practices and deliver better outcomes for the industry. From New Zealand, we are taking these solutions into new markets around the world.

Our team combines deep gambling-sector experience with strong technical capability, allowing us to move from strategy and product design through to deployment and ongoing support. We understand that technology in this space needs to do more than work — it must operate responsibly, meet regulatory expectations and deliver meaningful outcomes for the people and communities it is designed to protect.

Better Tech Co. team member reviewing the MyChoice operator dashboard.
The MyChoice ecosystem

MyChoice is New Zealand's first gambling self-exclusion and support app, designed from a user-first perspective. Confidential and easily accessible, it helps people take control of their gambling before it becomes a problem.

Unlike traditional harm minimisation tools built around regulatory or governance needs, MyChoice puts the individual at the centre.

One platform. Four purpose-built products.

MyChoice isn't a single tool — it's an ecosystem. Four purpose-built products work independently or together across the harm minimisation journey.

Modular by design, operators and regulators can adopt what they need today and expand over time.

The MyChoice self-exclusion app.
Platform

Self Exclusion

The self-exclusion experience itself — a trusted, dignified way for people to exclude themselves from gambling environments, backed by a platform venues, operators and regulators can rely on.

Support

Gambling Harm Support Services

Connecting people directly with gambling harm support services, making it easier to access the right help when and where it is needed.

Infrastructure

Database

The secure record-keeping core of MyChoice — maintaining a trusted, verifiable record of exclusion status across venues and operators, with integration capabilities for approved technology and support services.

Biometrics

Facial Recognition

Privacy-focused facial recognition technology that helps venues identify excluded individuals at the point of entry, enabling faster intervention while supporting strict biometric privacy and data-minimisation standards.

What we offer

Beyond the product: consultancy and delivery.

Most of our work is the MyChoice ecosystem. Some clients need more — specialist consultancy and delivery capability that sits alongside it.

Software & Database Development

Custom software and secure database solutions for regulated environments.

Facial Recognition & Biometrics

Specialist biometric technology for identity, self-exclusion and harm minimisation.

Privacy, Compliance & Data Minimisation

Practical guidance for responsible biometric processing, privacy and data use.

Online Gambling Harm Minimisation

Strategy and digital tools for exclusion, intervention, breaks and safer gambling.

Identity Verification

Secure identity verification for regulated and high-trust environments.

Technology & Project Delivery

Strategy, project management and hands-on delivery from planning through to deployment.

Built on six principles

Every deployment stands on the same foundation

Secure

Data is protected end-to-end, across every system and deployment.

Cloud

Scalable cloud infrastructure designed to support growth across markets and jurisdictions.

Identity

Exclusion records are linked to verified identities, not assumptions.

Connected

Venues, operators and authorised stakeholders stay connected through a shared ecosystem.

Protection by Design

Harm minimisation and player protection are built into every layer of the solution.

Privacy by Design

Data minimisation and privacy safeguards are engineered in from day one, not added afterwards.

How a new instance comes online

Standing up for a new jurisdiction

Deploying MyChoice into a new state or country follows a structured implementation pathway — adapting the platform to local regulatory, operational and technical requirements while maintaining the integrity of the MyChoice ecosystem.

  1. 01

    Assess the jurisdiction

    We work with regulators and operators to understand local exclusion frameworks, privacy and data residency requirements, existing systems and harm minimisation obligations.
  2. 02

    Localise & configure

    A dedicated MyChoice instance is configured for the jurisdiction, including exclusion rules, venue and operator structures, language, workflows and reporting requirements.
  3. 03

    Validate & integrate

    The instance is tested against local requirements and integrated with the venues, operators, databases and approved technology providers it needs to connect with.
  4. 04

    Launch & support

    Once live, we monitor platform performance and data integrity while providing ongoing technical and operational support to local stakeholders.
Where we're headed

Taking gambling harm minimisation further.

MyChoice began with self-exclusion, but our ambition goes further. We're taking the ecosystem into new markets, expanding our database and facial recognition capabilities, and building the next generation of harm minimisation tools for both venue-based and online gambling.

01

MyChoice across new markets

Taking the MyChoice ecosystem into new countries and jurisdictions, adapted to local regulation, operators and harm minimisation frameworks.

02

Identity, databases & facial recognition

Expanding the secure infrastructure that connects verified identity, exclusion records and facial recognition — helping turn exclusion into effective, real-world protection.

03

Online gambling harm minimisation

Building digital tools that give people more control over their gambling — from self-exclusion and cross-operator protections to earlier interventions and safer gambling choices.

04

Taking a break

Making breaks from gambling easier, more accessible and more normal — giving people the ability to step away before gambling becomes harmful, without needing to identify themselves as having a problem.

Bringing to a new jurisdiction, or building something new?

Tell us about your market, your regulatory environment, or the problem you're trying to solve — we'll take it from there.

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